As everyone’s pace of life has accelerated, few of us now make the time for a weekly run to the grocery store. Last-minute, just-in-time shopping is increasingly the norm. At the same time, more people than ever live in condominiums and other kinds of residential communities that attract residents with amenities like gyms, pools and party rooms.

But at the end of the day, isn’t ultra-convenient food shopping the greatest amenity?

Aisle 24 was founded in 2015 with a vision toward automated grocery vending, inspired by advances in automation, technology and payment systems. But the entrepreneurial venture soon started thinking outside those small boxes.

What if new technology could provide a more secure, reliable way to offer the same kind of convenience as a local corner store grocery market, but right in the same building or complex where people lived?

In September 2016, in partnership with Knightstone Capital and Centennial College, we launched Canada’s first cashierless grocery store at Centennial Place student residence, tailored to the specific purchasing habits of their community.

The success of that market allowed us to expand across the Greater Toronto Area, and other major Ontario cities. Today we continue to innovate and evolve, with a larger retail format that is part of a growing list of high-profile new developments right across the country.

Aisle 24 Executive Leadership

John Douang
Co-Founder & CEO

Marie Yong
Co-Founder & COO

Josh Douang
Co-Founder & Director, Systems Management

A new era of convenience

As everyone’s pace of life has accelerated, few of us now make the time for a weekly run to the grocery store. Last-minute, just-in-time shopping is increasingly the norm. At the same time, more people than ever live in condominiums and other kinds of residential communities that attract residents with amenities like gyms, pools and party rooms.

And isn’t ultra-convenient food shopping the greatest amenity?

I discussed the idea with my wife, Marie Yong, who holds an MBA and PHD in Finance and Corporate Management. Together we developed the concept into Unattended Markets, founded in 2015, and turned to my brother Josh for his experience in distribution, product management and loss prevention planning.

From machines to markets

But what started as an automated grocery vending business has since evolved into something even bigger and more innovative.

In September 2016, in partnership with Knightstone Capital and Centennial College, we launched Canada’s first cashier-less grocery store at Centennial Place student residence, tailored to the specific purchasing habits of their community.

The success of our modestly sized market has since allowed us to expand across the Greater Toronto Area, and to Ottawa, Waterloo, London, and St. Catharines.

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Automation personalized

Unattended Markets continues to innovate and evolve, seeking new ways to streamline the last-minute grocery shopping experience.

But at its core, it’s still a family business. Josh now oversees all training and knowledge management related to franchising, while Marie and I continue to deliver personal attention to property managers. Together, we help ensure that their stores are everything their community needs — just like our father always did.

— John Douangprachanh
Co-Founder & CEO, Unattended Markets

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